Electronic Delivery Terms
You agree to accept delivery of your account documents electronically by Community 1st Credit Union (Credit Union). The following terms and conditions apply to our electronic delivery and your receipt of account documents:
Deposit and Loan Documents
Your electronically delivered deposit and loan account documents will include all documents required to request, open, and maintain your accounts, including but not limited to:
Account Opening Documents
- Membership and Account Agreement
- Funds Availability Policy
- Electronic Funds Transfer Agreement
- Truth-in-Savings/Rate and Fee Disclosures
- Digital Banking Agreement
- Credit Agreement
- Security Agreement
- All required disclosures, including Truth in Lending Disclosures, Adverse Action Notices, Credit Score Notices, etc.
- Periodic Statements
- Change in Terms Notices
- Account and Transaction Alerts
- Future Service Enrollments, Communications and Notices
- Other Required Annual Notices
Accessing & Signing Documents
Before obtaining products or services electronically through the Credit Union, please carefully review and save or print a copy of this consent for your records. At the time you request a specific account product or service, you may be asked to sign and agree to the terms of the account/service documents electronically.
Accessing Paper Copies
The documents and information provided to you electronically will not be sent to you in a paper copy unless you contact our Member Service department and request a paper copy of a particular document.
Your Right to Cancel
You have the right to cancel and withdraw your consent to electronic document delivery at any time. If you wish to withdraw your consent, you may do so by contacting our Member Service department at 800-493-1310. Please allow a reasonable period of time to process your request.
There are no fees, penalties or account restrictions for requesting a paper copy of any disclosure you received electronically or for withdrawing your consent at any time.
Your System Requirements
You will need a computer or other device to access the internet, an email address, Internet service and a printer for printing or computer storage such as a hard drive or thumb drive for saving documents. The following are the software requirements necessary for you to access, receive and retain electronically delivered documents:
Browsers – Recent version of a widely used internet browser such as Firefox, Chrome, or Safari
PDF Reader – Recent version of Adobe reader or other software capable of displaying pdf documents
We will notify you whenever we change or revise these requirements.
You certify that you are capable of retaining and accurately reproducing the electronically delivered documents as electronic records for any future reference. You certify you have provided us with your current email address to which we may send electronic documents and communications and you will immediately notify us of any changes in your email address. We are not obligated to verify that you have received or can access any account document. If we learn that you are no longer receiving email communications (for example, an email is returned as undeliverable), we may discontinue sending email communications. We will make a reasonable attempt to redeliver your notification electronically.
You may contact the Credit Union to request paper copies, withdraw your consent or notify us of changes in your email address. You may call us or write to us at the phone numbers and mailing address listed at the top of the page, or email us at [email protected].